Al-Barka Executive Shuttle

Policy Details

1. Introduction

Welcome to AlBarka Transport. These Terms and Conditions (“Terms”) govern your use of our website, mobile applications, and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Services.


2. Definitions

  • “User” or “You” refers to anyone who accesses or uses the Services.

  • “We,” “Us,” or “Our” refers to AlBarka Transport, its subsidiaries, and affiliates.

  • “Booking” refers to the reservation made by a User for travel services through our platform.

  • “Services” include all travel, booking, and related services provided by AlBarka Transport.


3. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to these Terms. These Terms, together with our Privacy Policy, form a legally binding agreement between you and AlBarka Transport.


4. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the Services after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms periodically.


5. Booking and Payment

5.1 Booking Process

  • Reservation: Users can book trips via our website or mobile app. During the booking process, you will be required to provide accurate and complete information.

  • Confirmation: A booking is considered confirmed once you receive an e-ticket or confirmation email.

5.2 Payment

  • Accepted Methods: We accept major credit/debit cards, online payment gateways, and selected mobile wallets.

  • Security: All payment transactions are secured through industry-standard encryption. By submitting payment details, you authorize us to process the payment.

5.3 Price Changes and Availability

  • Prices and availability of trips are subject to change without notice. In case of any discrepancies, the final price will be confirmed during the booking process.


6. Cancellation and Refunds

6.1 Cancellation Policy

  • User-Initiated Cancellations: You may cancel your booking through your account or by contacting our customer support. Cancellation fees may apply, based on the fare conditions.

  • Service-Initiated Cancellations: In the event of service delays or cancellations by AlBarka Transport, you will be notified promptly. Refunds or alternative arrangements will be offered as per our policy.

6.2 Refund Process

  • Refunds will be processed through the original payment method within a specified period, subject to applicable fees and deductions.


7. User Responsibilities and Conduct

7.1 Accurate Information

  • Users must provide accurate and up-to-date information during the booking process. Failure to do so may result in booking cancellation or delays.

7.2 Prohibited Conduct

  • Users agree not to misuse our Services, including but not limited to, fraudulent bookings, sharing sensitive account information, or engaging in any unlawful activities.

7.3 Compliance with Local Laws

  • You are responsible for ensuring that your travel complies with local laws and regulations, including visa and health requirements.


8. Limitation of Liability

8.1 Service Limitations

  • While we strive to provide reliable and accurate information, AlBarka Transport is not responsible for any delays, cancellations, or disruptions caused by unforeseen circumstances, including but not limited to weather conditions, technical issues, or acts of God.

8.2 Indirect Damages

  • To the fullest extent permitted by law, AlBarka Transport shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Services.


9. Intellectual Property

All content on our website and mobile apps, including text, graphics, logos, images, and software, is the property of AlBarka Transport or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.


10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our Services, you consent to the data practices described in the Privacy Policy.


11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising under or in connection with these Terms shall be resolved through negotiation, mediation, or, if necessary, through the appropriate legal channels.


12. Termination

We reserve the right to suspend or terminate your access to our Services at any time without notice if you violate these Terms. Termination does not affect any accrued rights or obligations.


13. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

  • Email: support@albarkatransport.com

  • Phone (Jos): 08033968713, 07063104109

  • Phone (Abuja): 09036973638, 07081731650

  • Address 1: Kalwa House. Zarmaganda Junction, Jos. Plateau State.

  • Addres 2: Nipco Filling Station, Banex Junction, Wuse 2 Abuja.


By continuing to use our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing AlBarka Transport for your travel needs.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience.

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